Backup & Disaster Recovery

Data loss isn’t just an inconvenience; it’s a threat to your business’s survival. Whether due to hardware failure, a ransomware attack, or simple human error, losing critical files can halt operations instantly. Our robust Backup & Disaster Recovery (BDR) solution ensures that your data is always safe, recoverable, and resilient, giving you the confidence that your business can weather any storm.

Regular Encrypted Backups with Local and Cloud Storage

We employ a “hybrid cloud” backup strategy that combines the speed of local recovery with the security of offsite storage.

• Local Speed: An on-site appliance captures frequent snapshots of your data (as often as every 15 minutes) for near-instant recovery of deleted files.
• Cloud Security: All data is simultaneously replicated to secure, redundant cloud data centers.
• Canadian Data Sovereignty: For our Toronto and Canadian clients, we ensure that your cloud data resides exclusively within Canadian borders to meet strict data residency requirements.
• Encryption: Your data is protected by military-grade AES-256 encryption both in transit and at rest, ensuring that even if a backup file were intercepted, it would remain unreadable and secure.

Rapid Data Restoration Processes to Minimize Downtime

Traditional backups can take days to restore, but our Business Continuity solution focuses on Recovery Time Objective (RTO)—how quickly you can get back to work.

• Instant Virtualization: In the event of a total server failure, we can “spin up” a virtual version of your server locally or in the cloud within minutes. This allows your team to continue working seamlessly while we repair the physical hardware in the background.
• Granular Recovery: Need just one accidental email or a specific spreadsheet version? We can restore individual files and folders instantly without needing to roll back the entire system.
• Automated Verification: We don’t just hope your backups work; our system automatically tests them daily, sending us a screenshot verification to prove that your data is bootable and ready for recovery.

Compliance-Aligned Retention and Recovery Planning

Different industries have different rules for how long data must be kept. We tailor your retention policies to align with your specific legal and regulatory obligations.

• Flexible Retention: Whether you need to keep financial records for years or patient records indefinitely, we configure automated retention schedules to ensure you are never non-compliant.
• Disaster Recovery Planning: We work with you to document a comprehensive Disaster Recovery (DR) plan. This includes predefined roles, communication protocols, and recovery workflows, ensuring your team knows exactly what to do in an emergency.
• Audit-Ready Reporting: Our detailed logs and reports provide proof of data protection, simplifying the process for the audits, cyber insurance applications, and industry certifications.